Specimen Logistics & Client Services Coordinator

Location: Duarte, CA
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
FTE Conversion / Extension Possibility: Yes

The Specimen Logistics & Client Services role is responsible for the handling, support, and transportation of laboratory samples for the Department of Pathology. This position also serves as a key liaison between clients and performing laboratories to ensure timely and accurate service delivery. The ideal candidate will be dependable, detail-oriented, and possess strong communication and interpersonal skills to support both operational logistics and client service needs.

• Support the receipt, processing, and transportation of laboratory specimens

• Act as a liaison between external clients and internal performing laboratories

• Ensure timely and accurate communication to resolve service-related issues

• Coordinate specimen logistics to meet department and client service standards

• Maintain high levels of professionalism and responsiveness when handling client interactions

• Contribute to the smooth operation of the Department of Pathology through dependable and punctual attendance

• High School Diploma or equivalent required

• Preferred: Experience in a laboratory specimen receiving or processing department

• Preferred: Two (2) years of experience in a customer service-oriented role within a medical or laboratory environment

• Preferred: Experience working in a clinical laboratory

• Strong attention to detail

• Excellent communication and interpersonal skills

• Highly dependable and punctual, with stellar attendance history

• Ability to work both independently and collaboratively in a fast-paced environment