Solution Architect

Remote Position

Hours: 7-4 or 8-5 CST

Pay Rate: $50-$60/hr.

The Solutions Architect serves as a trusted advisor to our clients, partnering with them to design and deliver end-to-end digital solutions that seamlessly orchestrate multiple *** products and services (e.g., communications, data/edge, monitoring, media) into a single, integrated outcome. The role bridges business outcomes and technical execution to drive measurable value, resilience, and growth for our clients.

Functions
ESSENTIAL

• Own the end-to-end solution architecturefrom discovery and value framing through design, integration, delivery, and post-go-live optimizationtying together multiple products, services, and partners into a cohesive, supportable offering.


• Create architecture artifacts (context, logical, physical diagrams; sequence diagrams; integration maps; data flows; deployment topologies).


• Assist in mapping client business objectives to an integration blueprint (applications, data, security, and operations) that eliminates hand-offs and gaps across products and service lines.


• Work directly with Product/Service Managers to identify solution gaps, new technology trends, R&D needs, potential new vendors/partners.


• Create proof-of-concepts (PoCs) to de-risk complex or emerging solutions.


• Ensure solution compliance with enterprise standards, architecture guardrails, and governance.


• Partner with cybersecurity and risk teams to conduct architecture risk assessments.


• Act as Primary Point of Contact for internal and external stakeholders for new solution testing.


• Participate in multi-stakeholder solution workshops (business, IT, OT, security, finance) to confirm scope, value, and risk; convert outcomes into roadmaps with clear milestones and success criteria.


• Define standardized interfaces, data contracts, and security controls to ensure seamless interoperability between communications platforms, edge devices, monitoring/analytics, and cloud services.


• Establish solution acceptance criteria and run-readiness (SLAs/SLOs, resilience, failover, monitoring, support model) to guarantee lifecycle performance and client satisfaction.


• Partner with delivery, operations, and support teams to hand over an integrated service that maintains solution integrity over time.


• Support commercial teams by shaping solution packages (scope, assumptions, pricing drivers) and articulating integrated value in client presentations and proposals.

A DDITIONAL

• Identify opportunities for modernization and innovation (e.g., AI/ML, edge computing, IoT).
• Participate in architecture review boards and ensure compliance with enterprise governance.
• Research and recommend emerging technologies relevant to business needs.
• Track and report on TCO for solutions under your domain.
• Other duties as assigned.

Supervisory Responsibilities

• None

Reporting Relationship

• Sr Manager, Digital Solutions

Qualifications
REQUIRED

• Bachelor's degree in engineering, technology, or business-related field or equivalent education and experience.
• Minimum five years' experience in Systems Engineering related to telecoms technologies.
• Proven ability to understand complex business problems, adjust priorities as needed, exhibit strong upward communication and meet deadlines.
• Experience in Technical writing (Proposals, Data Sheets, Presentations, Digital Campaigns)
• Exceptional communication, presentation, analytical and leadership skills.
• Must hold/maintain a valid passport and be able to obtain visas for international travel. Exposure to international markets.

DESIRED

• Masters degree in engineering, technology, or business related field.
• Experience with customer-facing marketing, communications, and negotiations.

Knowledge, Skills, Abilities, and Other Characteristics

• Networking, security, and compliance standards
• Enterprise architecture principles and frameworks
• Cloud platforms and services
• Integration patterns and API management
• Designing scalable, secure, and cost-effective solutions
• Technical documentation and architecture diagrams
• Stakeholder communication and requirements gathering
• Problem-solving and analytical thinking
• Translate business requirements into technical solutions
• Evaluate emerging technologies for business fit
• Collaborative and team-oriented
• Detail-oriented with a strategic mindset
• Innovative and proactive in identifying improvements

Working Conditions

This position is considered OFFICE WORK which is characterized as follows.

• Almost exclusively indoors during the day and occasionally at night.
• Occasional exposure to airborne dust in the work place.
• Work surface is stable (flat).

Physical Activity/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is considered LIGHT work.