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Technical Writer

Icon Information Consultants Charlotte, NC (Onsite) Full-Time
Technical Writer
Contract Length:
 1 year
Schedule: Part-time, Monday–Thursday, 8-hour days
Hybrid: 2 days onsite, 2 days remote

Role Overview
This position supports an internal initiative to merge two existing operational processes into a single streamlined procedure. The role requires strong document control, process development, and technical writing skills—with a focus on clarity, accuracy, and alignment with updated terminology and compliance frameworks.

Key Responsibilities
  • Merge two existing operational processes into one cohesive procedure.
  • Update operational purpose statements, guidelines, and terminology.
  • Conduct document clean-up and ensure consistency in formatting and language.
  • Create and maintain procedure documents, including routing and approval workflows.
  • Coordinate with SMEs for reviews, feedback, and final draft approval.
  • Handle technical documentation flow from draft to published state.
  • Manage SharePoint routing tasks, version control, and document movement.
  • Track drafts, revisions, and procedural updates.
  • Schedule and facilitate meetings related to review cycles.
  • Support the procedure process routing and documentation lifecycle.
  • Utilize Power BI for reporting/tracking as needed.
  • Ensure NERC (North American Electric Reliability Corporation) compliance considerations where applicable.

Required Skills & Experience
  • Minimum 2 years of direct experience performing this exact type of work (process documentation, procedure updates, routing workflows).
  • Experience creating, editing, and managing technical/operational procedures.
  • Strong knowledge of SharePoint document routing and version management.
  • Proficient in Microsoft Word and overall document handling.
  • Experience coordinating with SMEs and managing review cycles.
  • Familiarity with handling technical documentation in a regulated environment.
  • Utility industry experience strongly preferred.
  • Power BI exposure is a plus.
  • Education: Bachelor’s degree preferred OR Associate degree with strong relevant experience.
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Job Snapshot

Employee Type

Full-Time

Location

Charlotte, NC (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

11/13/2025

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