Change Management Specialist

# 25-15343 Change Management Specialist

Job Title: Change Management Specialist
Location: Houston, TX 77079 or Chicago, IL 60606
End-Client: Large Energy Company
Pay: $65 - $70.18/hr.
Benefits: Comprehensive benefits (401K, Health, Dental, and Vision) through Icon Consultants are available
Job Type: 6 – month contract role
Role Summary:

The Change Management Specialist will drive high priority, high visibility transformation initiatives that will shape the future of the Mobility & Convenience Americas [M&CA] business. Reporting to the Head of Change & Project Management, the primary focus will be on ensuring successful implementation, adoption, and integration activities within and across the US Convenience & Mobility, US Fleet Mobility, and Retail Business Support verticals.
Key Accountabilities
• Change Management Strategy & Delivery: Create and own detailed change management plans to drive stakeholder readiness and adoption, identify and reduce risk, and facilitate alignment across the business verticals.
• Change Impact Analysis & Strategy: Assess why, how, when, and at what magnitude stakeholders will be impacted by changes to business processes, service delivery, technology, organizational structure, and roles.
• Future-state Enablement: Guide cross-functional teams in identifying and addressing requirements to transition from the current state to the desired future state of the business.
• Stakeholder Engagement: Build effective relationships with senior leaders, project teams, and impacted stakeholder groups. Provide coaching, clarity, and support as a trusted advisor.
• Risk Management: Identify, define, and mitigate barriers to successful change implementation and sustainment post project completion.
• Business Readiness: Lead and coordinate change management interventions including communications, education, training, and engagement activities.
• Performance Reporting: Define, measure, and monitor the effectiveness of change initiatives; Proactively identify change management interventions required to meet targets.
• Capabilities Building: Help build change management capabilities across the M&CA organization by offering education sessions and artifacts [e.g., playbooks, toolkits, etc.].
• 5+ years of experience leading large-scale change management initiatives, preferably in a complex organization
• Strong program/project management experience with a demonstrated ability to lead cross-functional teams
• Change management (e.g., Prosci ®, CCMP, etc.) certification or other relevant change management certification, a plus
• Bachelor's degree or equivalent work experience
• PMP certification or other relevant project management certification, a plus
• Executive presence and comfort engaging with senior leaders
• Excellent communication (active listening, verbal, written, and visual) and presentation skills
• High-level of proficiency in Microsoft Office products

• Change management
• Process mapping
• Project management
• Problem solving
• Written, verbal, and visual communications
• Time management
• Organization