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Job Requirements of I, Vendor Relations Clerk:
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Employment Type:
Full-Time
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Location:
Phoenix, AZ (Onsite)
Do you meet the requirements for this job?
I, Vendor Relations Clerk
Icon Information Consultants
Phoenix, AZ (Onsite)
Full-Time
Hybrid- Wed/Thurs -Remote
Essential Duties and Responsibilities:
Education: HS Diploma or GED (accredited)
Essential Duties and Responsibilities:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
- Records all incoming issues in designated system(s) and follow up with vendors and clients to ensure deadlines are met.
- Continuous updates to customers and systems timely and accurately.
- Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
- Review and submission of quotes and information received from vendors to determine next steps, coordinating, or ordering of parts, and other trash management needs.
- Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently, and data is correct for reporting and billing purposes.
- Monitor Team email and systems for new or escalated requests and assist with coverage.
- Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
- Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
- Interacts externally to resolve issues effecting operations.
Education: HS Diploma or GED (accredited)
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