Biller/Collector III

Position Title: Supervisor – Government Billing & Collections
Location: Onsite | 4910 Rivergrade Rd, Irwindale, CA
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
FTE Conversion/Extension: TBD
Interview Format: Microsoft Teams or In-Person

We are seeking a knowledgeable and experienced Billing & Collections Supervisor with a strong background in government payor guidelines, specifically for professional claims billing and collections. This individual will play a key leadership role in overseeing a team of billers and collectors, ensuring timely and accurate billing and effective collections from both patients and insurance companies. The ideal candidate will demonstrate expertise in Medi-Cal, Medicare, and commercial insurance processes, and possess a deep understanding of payer regulations and EPIC systems.

• Supervise and support a team of billing and collections specialists focused on professional claims.

• Oversee accurate and timely billing, ensuring compliance with all federal, state, and commercial payor guidelines.

• Initiate and guide resolution of delinquent accounts through outbound calls and coordination with payors.

• Work directly with Medicare, Medicaid (Medi-Cal), and commercial insurance representatives to resolve issues and secure payment.

• Engage patients professionally to arrange payment plans and address outstanding balances.

• Ensure department goals are met and staff is well-trained and informed on current billing regulations.

• 3+ years of hands-on experience with Medi-Cal and Medicare billing and collections.

• In-depth knowledge of professional claims billing and government payor regulations.

• Prior supervisory experience in a revenue cycle or billing department.

• Proficiency in EPIC or similar EHR/billing systems.

• Strong communication, problem-solving, and leadership skills.