US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Apply to this job.

Think you're the perfect candidate?

Patient Access Specialist

Icon Information Consultants Maitland, FL (Onsite) Full-Time


Patient Access Specialist

Pay Rate: $21/hr
Location: Remote or Onsite (per client need)
Work Model: Temp-to-Hire → Hybrid after Permanent Conversion
Shifts Available:

  • Monday–Friday, 10:00am–7:00pm

  • Monday–Friday, 10:30am–7:30pm

  • Monday–Friday, 11:00am–8:00pm

Category: Specialty Pharmacy / Patient Support Services




Position Summary

The Patient Access Specialist supports specialty pharmacy operations by accurately entering and updating patient information, creating new cases, and providing overflow customer service support across multiple teams. This position requires strong accuracy, excellent time management, and the ability to communicate clearly in fast-paced, time-sensitive situations. This is a temp-to-hire role with the opportunity to transition to a hybrid schedule after permanent conversion.




Key Responsibilities

  • Perform precise data entry including creation and updating of patient accounts and cases.

  • Support customer service overflow needs across various internal teams.

  • Review documentation from medical billers and update patient information accordingly.

  • Navigate CRM systems, Microsoft Office, email, and web-based applications.

  • Communicate clearly with patients, providers, and internal partners in high-pressure situations.

  • Manage multiple priorities and meet deadlines in a fast-paced environment.

  • Apply feedback and coaching to continuously improve performance.

  • Maintain reliable attendance and professional work ethic.




Required Qualifications

  • Strong and accurate data entry skills; high-volume experience preferred.

  • Experience in specialty pharmacy or customer service preferred.

  • Proficiency with Microsoft Office and web-based applications.

  • Ability to communicate effectively in fast-paced, problem-solving scenarios.

  • Strong multitasking, organization, and time management skills.

  • Dependable, detail-oriented, and proactive.

  • Receptive to feedback and coaching.




Preferred Experience

  • Experience with CRM systems, especially Salesforce.

  • Background in healthcare, pharmacy, pharmaceutical services, or patient support.

  • Understanding of challenges associated with patients’ chronic or complex medical conditions.

Get job alerts by email. Join Our Talent Network!

Job Snapshot

Employee Type

Full-Time

Location

Maitland, FL (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

12/11/2025

Apply to this job.

Think you're the perfect candidate?